At Critical Technology Services (CTS), we streamline your operations by handling the inventory, configuration, and shipment of thousands of devices each month.

Let our expert team take care of this for you, freeing up your staff to concentrate on mission-critical tasks. Client device management can be a barrier to innovation and speed; Critical Technology Services provides remote services that automate laptop deployment & ensure client devices are secure, optimized, and ready for work in just a few clicks.

Our end-to-end, secure services include:

Touchless Client Device Ordering & Deployment 

• Same day quote, order, ship, and track
• Image and asset tag equipment and kit deliver to include monitors/docking stations
• Inventory management of client devices in our secure and insured warehouse
• Startup services delivered remote or onsite

Secure & Simple Return Logistics

• Return Kit that includes a padded box with return labels, instructions, and pickup schedule
• Comprehensive reporting with receipt of device, condition code, hard drive wiping, factory reset and restock
• Inventory portal with customer support line for full visibility into the entire chain-of-custody at every step

Experienced & Trustworthy Desktop Support

• Streamline OS & custom software updates while maintaining a log of all actions and date of completion
• Efficiently construct, install, and test customized images and configurations
• Deliver 24×7 troubleshooting with gentle hand-holding for password resets, AV & general application technical support

Maximum Value Recovery 

• Secure disposition to comply with industry standards like GDPR, HIPPA, and PCI
• Customer portal to track each serial number as it is deinstalled, transported, received, wiped, and resold
• Established relationships and years of experience allow us to convert a wide array of assets into cash

Many customers prefer an operating expense model versus a capital expense. Some of the benefits include:

✔ No up-front costs

✔ One fixed monthly payment**

✔ Antivirus and security software included

✔ Proactive, automated problem detection

✔ Secure data removal and recycling at the end of your term

✔ New PCs every 36 months

Your should focus on your business & revenue generating projects…not the mundane blocking and tackling that so often cannibalizes your teams’ time.

​Let us handle the ordering, imaging & delivery of your endpoints.

​We will manage your assets in our IoT Enabled Portal, which will also give you state management of your devices, easily identify devices that need attention & automate the remediation process.