HQ NORCROSS, GA · 470-284-5400
Critical Technology Services
THE 360 LIFECYCLE PROGRAM

One contract for the full lifecycle.

Buy hardware through us. We deploy it. We support it. We retrieve it. We pay you for what you retire. One SOW. One SLA. One serialized chain of custody.

R2v3 · ISO 14001 · ISO 9001 · NIST 800-88
WHAT'S IN THE 360

Three programs. One contract.

Managed Deployment

  • ▲Same-day quote, order, ship, and track
  • ▲Image and asset-tag in our warehouse
  • ▲Touchless ship to any address
  • ▲Repair, redeploy, or retire on offboarding

ITAD Buyback

  • ▲R2v3-certified disposition
  • ▲Tracked by serial number
  • ▲NIST 800-88 wipe
  • ▲Share of residual value back to you

Reporting & ESG

  • ▲Customer portal with chain-of-custody data
  • ▲37 environmental metrics via CarbonChamp
  • ▲Primary data calculated to ISO:14064
  • ▲Quarterly executive review
HOW A 360 ENGAGEMENT RUNS

Four phases.

01

Week 1–2 · Discovery

We learn your fleet, refresh cycle, and compliance posture.

02

Month 1 · Plan

Custom SOW. Onboarding to the client portal.

03

Quarter 1 · Operate

First refresh, decommission, or deployment event.

04

Quarter 2+ · Report

ESG, financial, and audit data, on cadence.

WHAT IT COSTS

We custom-quote each engagement.

  • No platform fee. No software lock-in.
  • No early-termination penalty. Month-to-month after Year 1.
  • Reporting and ESG are included. Not a line item.

Custom quote within five business days of intake.

FAQ

360 questions we get a lot.

01

Do I have to sign a multi-year contract?

No. Month-to-month after Year 1.
02

What if I already have a hardware reseller I like?

You can keep them. We can run 360 without Technology Solutions.
03

Can you handle international employees?

US-headquartered employees: yes. International deployments run through our partner network. We are transparent about what is direct and what is partner-delivered.
04

What's the security review process?

We provide R2v3, ISO 14001, ISO 9001, and ISO 45001 certificates and our IMS policy. We complete SOC 2, HIPAA, and PCI vendor questionnaires.
05

What happens to my data if I leave?

Per the SOW termination clause, we transfer all customer-owned assets back to you. No data lock-in.
READY TO START?

Build your lifecycle plan.