HQ NORCROSS, GA · 470-284-5400
Critical Technology Services
Commercial restaurant technology hardware — point-of-sale terminals and kitchen-display tablets on a stainless-steel counter.
INDUSTRY

Foodservice & hospitality.

POS migrations. Kiosks. Hotel PMS upgrades. Multi-site coordination.

A certified electronics-recycling facility floor: workers in hi-vis sorting retired IT equipment into labeled bins, pallets of drives stacked behind.
THE PROBLEM

Downtime at the counter is lost revenue.

Foodservice and hospitality IT lives at the counter, the kiosk, and the front desk, where downtime is lost revenue. CTS runs the deploy-to-dispose lifecycle across every location under one contract and one chain of custody, so a POS migration, a kiosk refresh, and a property upgrade are all the same documented process.

WHAT WE HANDLE

Built for multi-site hospitality.

POS migrations without downtime

Swapping point-of-sale across locations means imaging, staging, and shipping replacements that work on day one. We sequence the rollout so a site is never dark during a dinner rush.

Kiosks and self-service

Order kiosks and self-service terminals deploy, fail, and refresh constantly. We kit, ship, support, and retrieve them with a 24/7 helpdesk behind every unit.

Hotel PMS and property tech

Property management systems, front-desk hardware, and in-room devices upgrade on each property timeline. We coordinate multi-site work so each property comes back up the way it went down.

Data destruction for payment gear

Anything that processed payments is sanitized to NIST 800-88 with a certificate of destruction per serial number, recorded in your client portal.

FAQ

Foodservice & hospitality ITAD questions we get a lot.

01

How do you destroy data on POS terminals and payment gear?

Anything that processed payments or held cardholder data is sanitized to NIST 800-88, or physically shredded to under 2mm when destruction is required, with a certificate of destruction per serial number. That per-serial evidence is what a PCI assessor expects when payment hardware is retired.
02

Can you swap out POS across many locations without downtime?

Yes. We image, stage, and ship replacements that work on day one, and sequence the rollout so a site is never dark during a dinner rush, with a 24/7 helpdesk behind every unit.
03

Do you handle order kiosks and self-service terminals?

Yes. We kit, ship, support, and retrieve kiosks and self-service terminals as they deploy, fail, and refresh, with the data on each unit destroyed to NIST 800-88 and certified per serial number.
04

Can you coordinate across multiple restaurants or hotel properties?

Yes. We offer national coverage and multi-site pickups, so POS migrations, kiosk refreshes, and hotel PMS upgrades across every location run under one contract and one chain of custody.
05

Do you provide a certificate of destruction per serial number?

Yes. Each device we wipe or shred gets its own certificate tied to the serial number, so your audit trail maps to individual assets instead of a single bulk statement.
06

Is CTS R2v3 certified?

Yes. CTS is an R2v3-certified IT asset disposition operator and also holds ISO 14001, 9001, and 45001, with data destroyed to NIST 800-88.
READY TO START?

Keep every location running through the refresh.