HQ NORCROSS, GA · 470-284-5400
Critical Technology Services
A pristine modern cloud data hall for a software company, rows of glossy server racks with blue LED accents and a reflective floor.
INDUSTRY

Tech & SaaS.

When your customers' security questionnaires ask about your vendors, we're the answer.

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Two IT technicians decommissioning a server rack in a data center, unplugging cables and sliding out servers under navy-blue light.
THE PROBLEM

Your disposition is your customer's vendor risk.

When your customers' security questionnaires ask how your vendors dispose of hardware, "an R2v3-certified operator with serial-level chain of custody" is the answer that keeps the deal moving. CTS handles the full lifecycle, from laptop fleets to data-center decommissioning, with the documentation your buyers' security teams expect.

WHAT WE HANDLE

Built for tech and SaaS vendors.

Answer the security questionnaire

R2v3 certification, NIST 800-88 destruction, and per-serial certificates, the evidence your customers' vendor-risk teams ask for.

Cloud & data-center decommissioning

Retire servers, storage, and network gear from colocation and owned facilities under one chain of custody.

Laptop fleet refresh & offboarding

Recover, wipe, and redeploy or resell employee devices, with remote-employee logistics handled door to door.

Value recovery on fast refresh cycles

Short hardware lifecycles mean real residual value, resold through certified channels and shared back to you.

Explore our laptop deployment and collection service for distributed teams and our data center decommissioning services with our step-by-step decommissioning checklist.

FAQ

Tech & SaaS ITAD questions we get a lot.

01

What can I show on a customer security questionnaire about hardware disposal?

CTS is an R2v3-certified operator that destroys data to NIST 800-88 and issues a certificate of destruction per serial number, with serial-level chain of custody. That is the documented evidence your customers vendor-risk teams and SOC 2 reviewers ask for when they question how your vendors dispose of hardware.
02

Is CTS R2v3 certified?

Yes. CTS is an R2v3-certified IT asset disposition operator and also holds ISO 14001, 9001, and 45001. Data is destroyed to NIST 800-88, DoD 5220.22-M, and IEEE 2883, with physical shredding to under 2mm when destruction is required.
03

Do you handle cloud and data-center decommissioning?

Yes. We retire servers, storage, and network gear from colocation and owned facilities under one chain of custody, with data sanitized to NIST 800-88 and certified per serial number.
04

How do you handle remote-employee laptop offboarding?

We recover, wipe, and redeploy or resell employee devices, with remote-employee logistics handled door to door, so a laptop from a home office is tracked and certified the same as one from headquarters.
05

Do you provide a certificate of destruction per serial number?

Yes. Each device we wipe or shred gets its own certificate tied to the serial number, so your audit trail and any customer evidence request map to individual assets rather than a bulk statement.
06

Can we recover value from fast hardware refresh cycles?

Yes. Short lifecycles mean healthy devices still carry real residual value. Drives that pass verification are wiped to NIST 800-88, the equipment resold through certified channels, and the recovered value returned to you.
READY TO START?

Pass the vendor-security review.

Book a 20-min call See certifications